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These terms set out the rules that govern your account on 7c77app — what we expect from you, what you can expect from us, and how both sides handle account activity, transactions and disputes. Access to the platform depends on your local law and eligible region; please read these terms fully before using any part of the site.
By opening or continuing to use a 7c77app account, you confirm that you have read and accept these terms in full. We may update them from time to time; when we do, we will note the change date at the top of this page. Continued use of your account after an update means you accept the revised terms. These terms apply regardless of the device or browser you use to access the site — mobile, tablet or desktop. Where you fund your account using bKash or Nagad, the transaction rules in these terms apply alongside whatever conditions those wallet providers publish on their own platforms. We do not control bKash or Nagad processing rules, but we are responsible for how your balance is recorded in your 7c77app wallet. If a discrepancy appears between a wallet transfer and your account balance, raise it through our published support route without delay. Access to 7c77app and the availability of specific features depends on your local law and the eligible regions we serve at any given time. Nothing in these terms overrides a legal restriction that applies to you in Bangladesh or any other jurisdiction. If you are unsure whether access is permitted where you are, check with a local legal adviser before proceeding.
Not every interaction on the platform is governed by these terms in the same way. Understanding the scope helps you know where to look when a question comes up — whether it concerns your account access, a wallet transaction, site content you see in the lobby, or a third-party service linked from the platform.
These terms fully govern how you create, use and close your 7c77app account — including login credentials, session behaviour, account suspension and the steps required to verify your identity where applicable.
Deposits and withdrawals processed through bKash or Nagad are covered here in terms of how balances are recorded and corrected on your account. The wallet provider's own rules govern the transfer side of each transaction.
Game content, promotional notices and lobby materials published on 7c77app are covered by these terms in respect of accuracy and availability. We aim to keep content current but do not warrant that every item is error-free at all times.
Links or integrations pointing to external platforms — including payment wallets and game studio portals — are outside the scope of these terms. We are not liable for the content or conduct of third-party services once you leave 7c77app.
These terms are not only obligations — they also describe what you are entitled to ask for and how to ask. Four practical rights sit at the centre of your account relationship with us. You can review the transaction history recorded against your account at any time from the wallet or history section when you are signed in. If a record looks wrong — for example, a bKash deposit that shows a different amount than your wallet receipt — you have the right to raise a correction request. We will check the record against the payment reference you provide and correct it if the discrepancy is confirmed. You can also update account details such as your contact number through the account settings page; some changes may require identity verification steps shown in that section. Finally, you can ask us any question about how these terms apply to your specific situation — that right to ask is always open, and we will respond through the support route you used to contact us.
Sign in and open the transaction history section to see every deposit, withdrawal and balance change recorded on your account. Keep your bKash or Nagad transfer reference handy if you need to cross-check an entry.
Head to account settings to update your contact information. Fields that affect payment routing — such as the mobile number linked to bKash — may prompt an additional verification step shown on that page.
If a transaction amount in your account does not match the confirmation from bKash or Nagad, submit the discrepancy through our support channel with the payment reference. We will review and reply through the same channel.
You can write to us at any time to ask how a specific clause in these terms applies to your account situation. We do not limit this right, and we aim to respond through the contact route you chose.
If any part of these terms raises a question you cannot resolve by reading the policy page, our support team is the right next step. Use the route that suits you — we respond through the same channel you contact us on, so keep an eye on whichever you choose.
Open the chat widget from any page when you are signed in. This is the fastest route for account-specific questions, including transaction discrepancies involving bKash or Nagad.
Write to our support address published in the Help section of your account area. Email is suited to detailed policy questions where you want a written record of the response.
The Help section inside your signed-in account area contains published guidance on common terms questions, account correction steps and how to submit a formal dispute.
Understanding how we manage the obligations in these terms — not just what they say, but how we act on them — gives you a clearer picture of what to expect when an account issue comes up.
Account data — including your registered mobile number, transaction records and session history — is stored only for as long as it is needed to operate your account and meet our obligations. We do not sell personal account data to third parties.
We use session and preference cookies to keep your account accessible during a visit. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how parts of the platform load on your device.
Your account credentials are your responsibility to keep private. If you believe your login details have been compromised, change your password immediately from account settings and notify us through the live chat or email route.
To request a correction to stored account data or to ask about retention periods for your records, contact our support team by email with your account reference. We will confirm what data we hold and what action we can take.
These are the questions we hear most often about how the terms work in practice — covering eligibility, account corrections, what happens when terms change, and how to get a clear answer from us.
Access and the application of these terms depend on your local law and the eligible regions we currently serve. If Bangladesh law permits access, these terms apply to your account in full. If you are unsure, check local regulations or contact our support team before opening or funding an account.
When we update these terms, we note the change date at the top of this page. Continuing to use your account after the update date means you accept the revised version. If you do not agree with a change, you should stop using the account and contact us to discuss your options.
Keep the confirmation reference from bKash and open a dispute through live chat or email support. Provide the reference number, the amount on the bKash receipt and the amount shown in your account wallet. We will compare both records and correct the balance if the discrepancy is confirmed.
Yes. Contact our support team by email with your account reference and a clear request for account data. We will confirm what records we hold, how long we retain them and what steps you can take to request corrections or removal where our policy and applicable law permit it.
Third-party services — including bKash and Nagad wallet platforms, game studio portals and any external links — are outside the scope of these terms. Once you leave 7c77app or interact with a third-party service, their own terms govern that interaction, not ours.
Send a written account of your concern to our support email address, which is published in the Help section of your signed-in account area. Include your account reference and the specific clause or situation in question. We will acknowledge receipt and respond through the same channel.